KALM Jamaican Virgin Castor Oil

Return and Refund Policy:

We want you to be completely satisfied with your purchase from us. If for any reason you are not satisfied, we offer a hassle-free return and refund policy.

Returns:

-You may request a return within 30 days of receiving your product.The item must be unused, in its original packaging, and in the same condition as when you received it.

-To initiate a return, please contact our customer support team with your order details.

Refunds:

-Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be issued to your original method of payment within a specified timeframe.

Exceptions:

-Some items, such as perishable goods or personalized products, may not be eligible for return or refund. Please check the product description for any specific return restrictions.

Please note: Shipping costs are non-refundable, and you will be responsible for covering the return shipping expenses, unless the return is due to our error. We recommend using a trackable shipping service when returning items, as we cannot guarantee that we will receive your returned item.

If you have any further questions or concerns regarding our return and refund policy, please contact our customer support team, and we will be happy to assist you.

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